State Farm® Insurance Agent Peter Mugo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luis E
January 7, 2026
5
out of
5
rating by Luis E
"Almira is good at her job fully recommended"
We responded:
"Hey Luis, Thanks for choosing us and leaving such a great review! We truly appreciate your recommendation and will work hard to continue going above and beyond! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
Unknown
January 7, 2026
5
out of
5
rating by Unknown
"Thanks, to Abey for the Great service, affordable rates, and easy to work with. The process was smooth and the staff was helpful. I feel confident knowing I’m well covered. Thanks,"
We responded:
"Thanks you! we are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. See you next time!"
Mirza Taimoor
January 5, 2026
5
out of
5
rating by Mirza Taimoor
"Abby is really professional and definitely best at what she does, she got me a really good deal on my insurance as compared to the other companies. She communicated on call and text and made sure I got the best deal on insurance."
Cassandra Gallardo
January 1, 2026
5
out of
5
rating by Cassandra Gallardo
"I had a great experience working with Almira. She was incredibly kind, patient, and helped me so quickly. She took the time to explain everything clearly and provided several options that actually worked for my needs. I truly appreciated how easy she made the whole process. Highly recommend!"
Harsharanjeet Kaur
December 22, 2025
5
out of
5
rating by Harsharanjeet Kaur
"Very Good ,she is too good"
We responded:
"Hello Harsharanjeet, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Peter"
Hussain Haider
December 22, 2025
1
out of
5
rating by Hussain Haider
"Hi Peter Can you please give me a call? I wanted to speak to Jhan first but I guess Catherine was having a bad day and she spoiled mine."
We responded:
"Hussain, my sincere apologies for any inconveniences you’ve recently faced regarding your policies with us. We greatly appreciate your trust in Peter Mugo State Farm, and I understand that the issues you’re facing may be frustrating. We want to assure you that your concerns are being taken seriously, and we're committed to delivering a more positive experience for you. Please reach out to us directly at (281) 498-2553 so we can chat one-on-one about these issues and work towards a resolution for you. – Peter"
Uju Igweokpala
December 13, 2025
5
out of
5
rating by Uju Igweokpala
"Almira was very helpful. Thank you so much"
We responded:
"Hi Uju, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Peter"
Karem Heredio
December 8, 2025
5
out of
5
rating by Karem Heredio
"Me ayudaron y me explicaron las coberturas que tengo. Excelente"
We responded:
"Hello Karem, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bob Shike
November 26, 2025
5
out of
5
rating by Bob Shike
"I had an amazing experience with Peter Mugo - State Farm Insurance Agent here in Houston. The entire team has been great, but Catherine deserves a special shout-out. She has been incredibly accommodating, extremely responsive, and genuinely helpful throughout the whole process. What impressed me most is that they were able to cut my auto insurance rate by 50%. I'm literally paying half of what I used to and the transition was smooth and stress-free. If you're shopping for insurance or looking to lower your current rates, I highly recommend giving them a call and asking for Catherine. She's patient, professional, and really goes above and beyond to get you the best quote possible. Couldn't be happier with the service!"
We responded:
"Hi Bob, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~ Peter."
Sarfraz Shalwani
November 24, 2025
5
out of
5
rating by Sarfraz Shalwani
"I’ve been working with Peter Mugo and his coworker Abby for the past 10 years, and their service has always been exceptional. They are professional, reliable, and consistently go above and beyond to help with any insurance needs. Their cooperation, responsiveness, and genuine care for clients make them stand out. I truly appreciate the excellent service they’ve provided over the years. Highly recommend!"
We responded:
"Hello Sarfraz, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you too and thank you for doing business with us. ~Peter"
Eric Gatere
November 24, 2025
5
out of
5
rating by Eric Gatere
"Very customer oriented and easy to deal with! If I had not moved to a different state I’d keep my coverage with them. Catherine handled all my needs professionally and for that I’m grateful!"
We responded:
"Hello Eric, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~ Peter"
Alexander Ocana
November 22, 2025
5
out of
5
rating by Alexander Ocana
"Muy buena covertura me brindaron y muy buena atención de parte del Agente Lucio ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Alexander, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Muskan Saleem
November 10, 2025
5
out of
5
rating by Muskan Saleem
"Lucio and katherine were amazing"
We responded:
"Thank you, Muskan for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~ Peter."
Aziz Hafizi
November 5, 2025
5
out of
5
rating by Aziz Hafizi
"Great person, good customer service"
We responded:
"Hello Aziz, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let's know if there is anything we can do to help. ~ Peter"
M. Alanis
November 4, 2025
5
out of
5
rating by M. Alanis
"Thank you Lucio for your help & for your guidance through the homeownership process as well 😁"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ken Thomas
November 3, 2025
5
out of
5
rating by Ken Thomas
"Exceptional Service from Lucio at State Farm – Agent Peter Mugo I was shopping around for the best rates on Home and Auto insurance after being with another company for years. The very first call I made was to State Farm Agent Peter Mugo’s office, and I was fortunate to be connected with Lucio. From the moment we began speaking, Lucio impressed me with his professionalism, patience, and deep knowledge of insurance options. He took the time to answer my countless questions without rushing, explained every detail clearly, and ultimately quoted me the most competitive rates I’d seen. His courteous and informative approach made the entire process smooth and stress-free. I didn’t need to look any further—I signed up with State Farm on the spot, thanks entirely to Lucio’s exceptional customer service. If you’re looking for someone who genuinely cares and will go the extra mile to help you with your Home and Auto insurance needs, I highly recommend Lucio. He’s a true asset to State Farm and a pleasure to work with. Thank you so much, Lucio!"
We responded:
"Hi Ken, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. ~Peter"
Elvin Kamil
October 25, 2025
5
out of
5
rating by Elvin Kamil
"My insurance agent was amazing. She helped me a lot and made the whole process easy and stress-free. Very professional, friendly, and quick to respond."
We responded:
"Hi Elvin, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! ~ Peter"
Prabhusai Kadamanchi
October 16, 2025
5
out of
5
rating by Prabhusai Kadamanchi
"Very good response and prompt service"
We responded:
"Hi Prabhu, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! ~Peter"
Rosa V
October 10, 2025
5
out of
5
rating by Rosa V
"Abby was really amazing, listen what I tried to do and got me the best deal. I will recommend them to friends. I been with them for a little while now and they always there when I need them. Thank you"
We responded:
"Hello Rosa, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mayel Ibrahimi
October 3, 2025
5
out of
5
rating by Mayel Ibrahimi
"Hello fellas I would like to being your attention to the best ever agent (Catherine*****)who can solve your problems and get you a quote within minutes and what rver you have i mean any question let her know she will do the best for you"
We responded:
"Hi Mayel, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! ~ Peter."
Mohd Mustafa
September 26, 2025
5
out of
5
rating by Mohd Mustafa
"This was my first experience with State Farm, and I couldn’t be happier. I received excellent service and guidance regarding my company coverage and umbrella insurance. Almira is truly one of the best insurance agents I’ve met—knowledgeable, professional, and genuinely helpful. Highly recommend! Recommend Almira"
We responded:
"Hello Mohd, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cheri Joseph
September 22, 2025
5
out of
5
rating by Cheri Joseph
"Abby was friendly and gave excellent customer service. She was very efficient and made the process smooth."
We responded:
"Thank you for reviewing our State Farm office, Cheri. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bilal
September 19, 2025
5
out of
5
rating by Bilal
"Jhan is a great representative. He will walk you through rhe best coverages for you and find you the best price."
We responded:
"Hi Bilal, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robert Jones
August 30, 2025
1
out of
5
rating by Robert Jones
"Statefarm is very bad with handle claims i have a claim open up pass the staute of the limitaions still haven't been settled this company dont like pay claims. Because they work off a profit margin so baiscally what im sayin statefarm like to genrate profit in hope all its driver never get into a wreck. Cause they dont like to pay out claims."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm CLAIMS was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact CLAIMS at 800-SF-CLAIM (800-732-5246) or contact your agent, if you're a State Farm customer to discuss what went wrong and find a resolution. We’re dedicated to improving our insurance services-period! ~ Peter"
mohammadin mosavi
August 18, 2025
1
out of
5
rating by mohammadin mosavi
"This office and the staff have zero professional experience and has worst customer service. They are very rude on the phone and if you go to their office regarding your policy, they delay your work and don’t give a shit. I’ve been calling and going to this office for the past couple of days to resolve the issues with my insurance but they are saying their underwriting are upgrading and makes excuses to postponed the work. If you want comfort with your insurance, don’t ever never go to this office."
We responded:
"Mohammdin, we’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly since you're not in our system - so we can make sure you're speaking to the right agent & work towards a resolution. ~ Peter"