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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belkin Morales

February 12, 2025

5  out of  5
rating by Belkin Morales
"Brenda, thank you for your wisdom and your willingness to share your knowledge and insights. Thank you for helping me setting up my policies!"
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Tekie Berhane

February 10, 2025

5  out of  5
rating by Tekie Berhane
"Jhan Tores did an excellent job today. He is professional and knowledgeable. He helped me to save on my car insurance."
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Fernando Kent

February 8, 2025

5  out of  5
rating by Fernando Kent
"Pleasant visit, was knowledgeable of the business and pretty helpful with explaining the different policies"
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Jessica Kent

February 8, 2025

5  out of  5
rating by Jessica Kent
"Jhan Mosquera was amazing and so helpful."
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Olzhas Baqytzhanuly

January 28, 2025

5  out of  5
rating by Olzhas Baqytzhanuly
"Catherine did well!"
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Maria Pineda

January 28, 2025

5  out of  5
rating by Maria Pineda
"Jhan Torres excelente servicio. Muchas gracias"
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jawid mohammadi

January 24, 2025

5  out of  5
rating by jawid mohammadi
"Jhan Torres Mosquera"
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Levent Yava

January 22, 2025

5  out of  5
rating by Levent Yava
"Nice service and great communication"
We responded:
"Glad to be of service, Levent! Thank you for your great review. We’re happy to have you with our State Farm team and look forward to serving your insurance needs! ~ Peter"
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Dalgis Falero

January 18, 2025

5  out of  5
rating by Dalgis Falero
"Muy agradecida con la atención y paciencia del personal, en especial del compañero Jhan Carlos, gracias."
We responded:
"¡Gracias por la excelente reseña, Dalgis! Agradecemos su preferencia y esperamos poder servirle. ~ Peter"
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Bannah Idde

January 15, 2025

5  out of  5
rating by Bannah Idde
"Almira"
We responded:
"Thank you, Bannah! for 5 Star review - Thank you for choosing us for your all insurance needs. ~ Peter"
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Eberardo gomez

January 13, 2025

5  out of  5
rating by Eberardo gomez
"Compre aseguranza de carro con Brenda u ella fue increíble la recomiendo si usted busca seguro"
We responded:
"¡Gracias por la excelente reseña, Eberardo! Me aseguraré de transmitirle tus amables palabras a Brenda. Avísanos si tienes alguna pregunta sobre tu seguro de automóvil con nosotros. ~ Peter"
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Cynthia Sanchez

January 11, 2025

5  out of  5
rating by Cynthia Sanchez
"Jhan Carlos Torres was the best! Very friendly and quick service."
We responded:
"We’re so glad to be of service, Cynthia! Thanks for leaving us a terrific review. Jhan Carlos is a brilliant team member and I’m not surprised that he provided you with the excellent service you deserve. Give us a call if we can help with anything else. ~ Peter"
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Julie Cruise

January 10, 2025

5  out of  5
rating by Julie Cruise
"Almira is the best. She gave the best quotation. She is the best in this providing car insurance."
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Edi Renteria

January 8, 2025

5  out of  5
rating by Edi Renteria
"Brenda provides the best customer service and takes her time to fully engage with customers and provide detailed explanations on desired insurance. I highly recommend her and would give additional stars"
We responded:
"What a wonderful review, Edi! Thank you for sharing your experience with Brenda. She’s a very valuable part of our State Farm team. If you have any other questions or concerns about your insurance please don’t hesitate to reach out. We’re always happy to help! ~ Peter"
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Hedayatullah oghlo

December 31, 2024

5  out of  5
rating by Hedayatullah oghlo
"Almira was very helpful in the process for insurance"
We responded:
"Hedayatullah, Thank you for your review! We're thrilled to hear that Almira was able to assist you effectively with your insurance needs. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need additional assistance, please don't hesitate to reach out. ~ Peter"
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Laman Huseynova

December 27, 2024

1  out of  5
rating by Laman Huseynova
"My experience with Peter Mugo's State Farm office has been absolutely terrible. They failed to provide crucial information upfront, and later informed me that the company would deactivate our insurance because they could no longer offer business coverage. Due to their incompetence, we are now being charged extra for insurance we no longer even have. No one in their office can give a straight answer—they just keep repeating the same empty responses. To make matters worse, they completely ignore emails and refuse to address our concerns. Their lack of professionalism and accountability is outrages. This is by far the worst company I’ve ever dealt with. AVOID AT ALL COSTS!"
We responded:
"I’m sorry that you had a less than stellar experience with our State Farm office, Laman. We appreciate your feedback. I’d like to speak with you personally so I can shed light on what had transpired. Please give us a call at 281-498-2553 and ask for me. Thank you. ~ Peter"
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Common Computer

December 27, 2024

5  out of  5
rating by Common Computer
"Jhan Carlos Torres is an excellent service rep."
We responded:
"We're so glad to be of service! That is the kind of premier customer service that you deserve, and can continue to expect from our State Farm office. Thank you so much for the kind review and I'll pass on your feedback to Almira directly! "
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punit punjabi

December 27, 2024

5  out of  5
rating by punit punjabi
"Jhan Carlos Torres. Got me the best price for Auto Insurance."
We responded:
"Happy to help, Punit! We certainly do love saving money for our Good Neighbors. If you have any other questions about your Auto Insurance, or need help with anything else, don’t hesitate to reach out! We’re always happy to help. ~ Peter"
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angie g.

December 23, 2024

5  out of  5
rating by angie g.
"Abby was super nice and patient with me. She made the process so much less stressful. Big thank you to her for helping me. :)"
We responded:
"I’m so glad that you had a great experience with Abby, Angie! We always look to provide the best possible customer service we can. If you have any other questions or concerns about your insurance with us, don’t hesitate to reach out! We’re always happy to help ~ Peter"
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SMM Bilal Tahir

December 6, 2024

5  out of  5
rating by SMM Bilal Tahir
"Amazing Services by Catherine at State Farm Insurance. She responds quickly, very clear communication. Also she guide me properly and I get student discount as well. Hurrah 🥳Super cool. I recommend the best agent Catherine. Just call or visit there walk in. Discuss and get your Auto Insurance Best rates as compared to Geico or other Auto Insurances"
We responded:
"What a great review! Thanks for much for taking the time to leave us excellent feedback, Bilal. We love exceeding the expectations of our Good Neighbors. Let us know if we can assist you further and thanks again! ~ Peter."
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Jason Nguyen

November 30, 2024

5  out of  5
rating by Jason Nguyen
"Albeer very nice and helpful. Thank you"
We responded:
"I’m glad you had a great experience with Abeer, Jason! Thanks for the pleasant review and don’t hesitate to contact us with any other insurance questions that you may have. ~ Peter"
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Lemetrice Harris

November 25, 2024

5  out of  5
rating by Lemetrice Harris
"Abby demonstrated exceptional professionalism and expertise in identifying the car insurance plan that best aligned with my specific needs. She took the time to thoroughly assess my requirements and provided comprehensive options, ensuring that I understood the coverage details and benefits. Her attention to detail and commitment to finding a tailored solution made the process seamless and efficient, ultimately securing a plan that offered both optimal coverage and value.Thank you Abby!"
We responded:
"Hello Lemetrice, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Abby was able to assist you with such professionalism and expertise in finding the perfect car insurance plan tailored to your needs. At Peter Mugo Agency, we strive to provide exceptional service and personalized solutions to all our clients, and it's wonderful to know that Abby's dedication and attention to detail made your experience seamless and efficient. Your kind words are greatly appreciated, and we will be sure to pass along your thanks to Abby. Please don't hesitate to reach out to us with any questions. ~Peter"
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Aaliyah Francis

November 25, 2024

5  out of  5
rating by Aaliyah Francis
"Abby was super helpful and Patient !"
We responded:
"Thank you for your kind words, Aaliyah! We are delighted to hear that Abby was super helpful and patient during your experience with us. Providing excellent customer service is a top priority for us, and do not hesitate to reach out - we're always here to help! ~ Peter"
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Alfonso Molina

November 23, 2024

5  out of  5
rating by Alfonso Molina
"Hoy fui y obtuve Aseguranza con una muchacha que se llama Brenda. Es excelente, tiene un buen carácter es amable y me ayudó muchísimo. Estoy contento con el servicio que me dio. Pregunten por allá."
We responded:
"Alfonso, ¡Muchas gracias por tu fantástico comentario y por otorgarnos 5 estrellas! Nos alegra mucho saber que tuviste una excelente experiencia con Brenda. ¡Estamos aquí para ayudarte! Un cordial saludo, ~Peter"
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michael guel

November 14, 2024

5  out of  5
rating by michael guel
"I had a great experience here at State farm. Amira Moreno things smooth and easy!"
We responded:
"Michael, We're delighted to hear that you had a great experience with us at State Farm. Amira Moreno is indeed a valuable member of our team, and we're glad to know she made things smooth and easy for you. We appreciate your kind words and your support. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"